Level 3 Award in Mental Health First Aid in the Workplace (RQF) (1 unit)

This qualification teaches delegates to be workplace Mental Health First Aiders, who will be able to recognise the signs and symptoms of common workplace mental health issues and know how to effectively guide a person towards the right mental health support.

Aim of Qualification

On this course delegates will gain:

An in depth understanding of mental health and the factors that can affect wellbeing
Practical skills to spot the triggers and signs of mental illness
An understanding of how to perform some physical first aid as part of their response to mental illness
The confidence to step in, reassure and support a person in distress
Knowledge on how to implement reasonable mental health adjustments when an individual returns to work
The skills to create a positive mental health culture in the workplace.

Course Content:

What is mental health?
What is the difference between a mental health episode, crisis and condition?
What factors can affect our mental health?
The mental health continuum
Roles and responsibilities of a Mental health First Aider and Responder
Key attributes and behaviours of a Mental Health First Aider
Mental health action plan protocol (DR EFG)
How to support an individual (and their line manager) when returning to work after an absence due to poor mental health.
Physical first aid skills to be used in response to mental illness
How to carry out a risk assessment when supporting an individual
How to spot the difference between a medical emergency and an imminent threat to life (including how to identify which mental health conditions may be described as either) and what action to take
Recognising stress and how to support someone who may be experiencing stress
Recognising when someone is in crisis
Suicide continuum, risk factors, signs and symptoms
Recognising and understanding self-harm, eating disorders, PTSD & OCD
Psychosis – including delusions, thought disorder and hallucinations
Bipolar disorder
How to display empathy
Key skills to support an individual with poor mental health, including where to signpost them and how to have important wellbeing conversations
Overview of key legislation relevant to mental health
Exploring attitudes around mental health and how to create a positive culture in the workplace through influence and action planning

Who should attend?

This course is suitable for those looking to understand and improve their knowledge about mental health and to learn the skills to support their own and others’ positive wellbeing in the workplace.

Please be aware that this course focuses on employees in the workplace and covers subjects that some people may find distressing, including suicide and self-harm. If a delegate feels overwhelmed, they can leave the course at any time.

Delegates must be 16 or older to attend this course.