This course qualifies delegates as Mental Health First Aid Responders, who will be able to use their knowledge of mental health conditions to promote positive attitudes towards mental health in the workplace. They’ll also play a key role in supporting line managers that are assisting individuals who are returning to work after experiencing a mental illness.

Aim of Qualification

The qualification is aimed at individuals who intend to take on the role of Mental Health Responder, but is also relevant to other employees and managers intending to develop their knowledge of mental health conditions.

Course Content:

  • What is mental health
  • What is the difference between a mental health episode, crisis and condition?
  • Factors that affect our mental health
  • The mental health continuum
  • Roles and responsibilities of a Mental Health First Aid Responder
  • Mental health action plan protocol (DR EFG)
  • Active listening skills
  • How to show empathy
  • How to have a conversation about wellbeing
  • How to give immediate mental health support and where to signpost someone for additional support
  • Recognising stress
  • Anxiety and anxiety disorder
  • Recognising depression
  • Suicide continuum, signs and symptoms
  • How to recognise OCD, PTSD, eating disorders, self-harm, substance abuse and psychosis

Assessment Method:

  1. Practical Assessment completed throughout the course
  2. Two Multiple Choice Question Written Assessments

Course Duration:

14 hours (2 days)

Awarding Body:

Qualsafe Awards

An Accredited Certificate will be awarded on completion of the course.